Question 1

Do I need to be home during the cleaning?

Accepted Answer

Not at all. Most clients provide access instructions and go about their day. Our team is fully insured and background-checked.

Question 2

Are your products safe for pets and children?

Accepted Answer

Yes. We use eco-friendly, pet- and family-safe products by default. Tell us about allergies or preferences before your visit.

Question 3

Do I need to provide equipment or supplies?

Accepted Answer

No. We bring our own professional supplies and equipment. We can use a product you provide when requested in advance.

Question 4

How do recurring cleanings work?

Accepted Answer

Choose weekly, biweekly, or monthly visits. We build a consistent routine for your home and send the same trusted team whenever possible.

Question 5

Is your team insured and background-checked?

Accepted Answer

Yes. Every team member is background-checked, trained, insured, and covered by our bonding.

Question 6

What is your satisfaction guarantee?

Accepted Answer

If anything falls short, contact us within 24 hours and we will return to make it right.

Question 7

What is your cancellation policy?

Accepted Answer

Please contact us as early as possible if plans change. Late cancellations may be subject to a fee because the time is reserved for your home.

Questions, answered with care.

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